Contact Us

Due to the ongoing Covid-19 crisis, you may experience shipping delays. Details below: 

Your patience and understanding is appreciated in customer service response times as we work through these unprecedented times in e-commerce production and shipping. 

With the safety of our employees, contractors, and customers at top of mind, our goal is to keep our service running without any interruptions. Currently, DragQueenMerch.Com is open and still taking new orders, but turnaround times may be slower than normal. 

PRODUCTION

  • All products that we offer are still available to be fulfilled
  • Orders are seeing delays of 10 business (Monday - Friday) days

SHIPPING

  • Shipping times within the US have not been interrupted yet but eventual delays are expected
  • Shipping to Canada, Australia, and Europe should expect delays
  • Expect long delays if you wish to ship to China, Hong Kong, other countries listed here

We're constantly monitoring the situation and will make further changes if needed

If you have any questions, contact us via customerservice@dragqueenmerch.com

Please stay safe.

❤️ 

All the best,

DragQueenMerch

xxxxxxx

For customer service please contact us via email at customerservice@dragqueenmerch.com.

We try to answer all emails within an hour but there are times it can take 1 - 2 days based on seasonality and inquiry volume.

Typically if you have not heard back in one day it is best to re-send the email.

 

 

Loading...