FAQs & Information



Simple Shipping

We simplified shipping of your favorite items to bring quality and value all around the world. Even with the rise of shipping costs, we're making it easy for you to secure the goods by offering Free Worldwide Shipping and lowering shipping costs up to 30%. Orders process and ship within 3-5 business days, and our DQM Guarantee backs each order so you can shop worry-free.

SWIFT PRODUCTION, FASTER SHIPPING: We're continuing to partner with new production facilities to build quality products quickly and efficiently, and provide faster shipping solutions. New quick ship items will now be noted on their product pages.


Limited Free Shipping for US, UK, and Canada orders over $70.

*Fees on chart are estimated, and may adjust slightly based on product categories or currency conversions.

*Fees on chart are estimated, and may adjust slightly based on product categories or currency conversions.

Holiday Deadlines

Please refer to the Holiday Deadline date noted on each product page for the last day of shipping to allow enough processing and delivery in time for Christmas within the U.S. and International destinations. Christmas delivery is not guaranteed depending on carrier schedules.

Shipping DestinationEstimated Delivery
United States2 - 8 Business Days
United Kingdom2 - 8 Business Days
Canada5 - 9 Business Days
France, Germanyup to 14 Business Days
Australia, Europe14 - 21 Business Days
International (Rest of World)             up to 21 Business Days


Please Note:

  • Some items may ship separately from one of multiple warehouses locations U.S., U.K., Europe, and Asia (collectibles/specialty items).
  • Most orders are processed and shipped out in 2–5 business days. Delivery times may vary based on the item and destination, . 
  • Items are produced at time of order, and may be cancelled within 4 hours of placing the order by contacting Customer Service.
  • Tracking is available based on items purchased.
  • For international orders, Delivered Duties Paid (DDP) is not included in the final amount of your order. DragQueenMerch has no control of any country specific tariffs or duties imposed on your order by your respective government. Please check with your local policies for more information.
  • DRAGQUEENMERCH IS NOT RESPONSIBLE FOR LOST OR STOLEN PACKAGES // If your package arrives damaged, you must contact our Customer Care team within 24 hours of receiving your order.
    ORDER INFORMATION ACCURACY // Please confirm your address and all information before submitting your order at checkout to avoid re-ship and fees.



Shipping Real Talk


Azura I. , Victoria BC, Canada - Juno Birch Alien Groceries T-Shirt

Love this shirt! The quality of the print feels great and the shipping was quite fast considering it came to Canada!

Tegan S., Woodville North SA, Australia - Trixie & Katya Unnnhhh Couch Hoodie

Perfect! Decent shipping time to Australia as well.

Dale W. , Fresno CA, United States - Trixie Mattel Cry For Help T-Shirt

Wonderful quality, fast shipping for coming from UK. Fabulous screen print..... love it